Hello, I'm

Konstantin Makeikin

Technical Product Manager

Infrastructure, Privacy & Platform Products — 20 years building and running organizations across ISP networks, cloud platforms, and privacy products.

20 yrs
Industry experience
35+
Team managed
5K+
Platform users
35
Countries

01.Summary

Executive director of a 35-person ISP (50M₽ budget), co-founder of two businesses, and de-facto product owner of a VPN platform at 5,000+ users across 35 countries — now moving into product management with 20 years of technical depth behind it. I build and run organizations, not just systems.

Strong on what products actually need from a manager — negotiation (operators, vendors, and government bodies), organizational setup, hiring, and strategic decisions — backed by a management degree (Organization Management, State University of Management) and the technical depth to make architecture calls and lead engineers directly.

Looking for a product / product-owner role where real ownership and technical judgment matter.

Languages

English Professional Working Proficiency
Russian Native
Portuguese Elementary

Location & Availability

Location: Florianópolis, Brazil
Remote: UTC-3 to UTC+3 comfortable
Open to opportunities

02.Skills

Product & leadership

Strategy, ownership, and organizational execution

Product ownership Roadmap & backlog Agile / Scrum User stories & acceptance criteria Backlog refinement Prioritization (RICE / MoSCoW) Discovery & PRDs Requirements analysis OKRs / SLOs KPI & business metrics Process reorganization CRM rollout (Bitrix24, 1C) Kanban / Trello Go-to-market (GTM) Cross-functional delivery Stakeholder & client management Negotiation (operators, vendors, government) Partnerships & business development Strategic planning Procurement Budget / OPEX ownership Recruiting & team building (25–35 people) Incident management SLA & change management

Technical

Hands-on depth to make architecture calls

VPN protocols (Xray / VLESS, Reality, Shadowsocks) DPI & censorship-resistant transport Linux & networking (BGP, OSPF, MPLS, nftables, DNS) Kubernetes IaC (Ansible / Terraform) CI/CD (GitLab, blue-green) Observability (Prometheus / Grafana / Zabbix) PostgreSQL Backend literacy (Java/Spring, Python/FastAPI, Go)

03.Experience

Technical Lead & de-facto Product Owner

Feb 2022 — Present

ShivaVPN · Remote

  • > Own the VPN product end to end — roadmap, build, release, support — for a platform of 500+ servers across 35 countries, serving 5,000+ users
  • > Prioritized protocols and regions by what stays reachable in restricted, high-censorship markets (Xray/VLESS + Reality, Shadowsocks) — censorship resistance as the product's core value, not feature count
  • > Cut client activation time from 30 s to under 1 s with a pre-created account pool — a direct onboarding/UX win
  • > Integrated payments (Stripe, NowPayments, Freekassa) — removed the revenue bottleneck for international users
  • > Drove a backend quality turnaround that cut user-facing incidents: 258 tests added, critical N+1 queries eliminated (100 SQL → 5 per batch), 25 bugs resolved
  • > Built the VPN Config Service from scratch (Python/FastAPI) — managing configs across the entire fleet from one control plane
  • > Reliability as a user KPI: 99.9% uptime, MTTR < 15 min, blue-green releases (zero downtime, 30 s rollback, 5–10 deploys/week)

Delivery / DevOps & Backend

Mar 2024 — Jan 2026

NaviScope — Maritime IoT Platform · Remote

  • > Owned delivery across a 31-microservice platform (28 repos) — coordinated backend, edge, and data work
  • > Cut release cycle from days to hours via standardized CI/CD and staged rollouts

Founder / Infrastructure Consultant (B2B)

Oct 2019 — Nov 2025

HHIVP.com · Remote

  • > Ran an independent consulting practice serving 15+ corporate (B2B) clients — owned the relationship end to end: scoping, architecture, delivery, and SLA
  • > Delivered full per-client stacks (VoIP, mail, VPN, Telegram bots, push) on 40+ Linux servers across dedicated and cloud environments
  • > Held a 99.5%+ uptime SLA across all clients with Zabbix monitoring (200+ hosts) and automated escalation
  • > Owned business continuity: daily-verified backups, DR runbooks, and security hardening — zero data-loss incidents
  • > Rolled out CRM and team-workflow tooling for clients (Bitrix24, 1C, Trello / Kanban) — standardized their sales and delivery processes

DevOps Engineer

Sep 2023 — Aug 2024

Fintech / Crypto Platform (NDA) · Remote

  • > Delivered regulated payment infrastructure in a 5-person platform team — security & compliance treated as product requirements; zero security incidents

Executive Director / Network Operations Lead

Jan 2018 — Oct 2021

ООО СТК · Russia

  • > Full operational and P&L responsibility for a regional ISP — ~10,000–20,000 subscribers; grew ARPU from ~500₽ to ~800₽/mo (+60%), ~100–190M₽/yr revenue, team of 35+ engineers, 50M₽+ budget
  • > Public-sector / B2G: negotiated the provider's operating terms with municipal and regional government bodies — secured the right-of-way and approvals an ISP needs to operate across districts
  • > Government procurement: owned public-tender participation and the compliance regime around it, including required regulatory and organizational documentation
  • > Owned budgeting, equipment procurement, and vendor/operator negotiations — cut cost per Gbps 30% by renegotiating transit contracts
  • > Reorganized operations around KPIs and business metrics; built monitoring (Zabbix), incident management, SLA, and change-management processes
  • > Scaled the network (peak 180 Gbps; BGP/OSPF/MPLS, MSK-IX/Data-IX peering) under subscriber growth with no downtime

Network Administrator → Director of Network Operations

Sep 2006 — Jan 2018

Netorn LLC · Russia

  • > Built a telecom network from scratch across Moscow districts and regional towns (Sergiev Posad, Shchyolkovo, Korolyov, Aleksandrov) — from access switching to a 180 Gbps backbone (GPON/DWDM, BGP peering at MSK-IX / Data-IX), scaling the subscriber base over the years with no downtime
  • > Grew from engineer to Director over 11 years (teams up to 25+); as Director owned strategy and growth — strategic decisions, partnership and operator agreements, negotiations, recruiting and building the team, and running tech support and other departments
  • > Represented the company at industry conferences
  • > Ran the full ISP stack: BGP / OSPF / MPLS / VRF, CGNAT, DNS/DHCP HA, RADIUS, billing, DDoS mitigation across Cisco / Juniper / MikroTik gear
  • > Onboarded corporate (B2B) clients — leased lines, site-to-site VPN, link redundancy — and stood up monitoring, incident and change management
  • > Led disaster recovery after a catastrophic DB failure (2012): restored service for 10,000+ subscribers, manual reconstruction from HEX dumps over 4 weeks, zero data loss

Co-Founder

Jun 2014 — Oct 2016

Claustrophobia — "Philosopher's Stone" Quest Room · Moscow, Russia

  • > Co-founded and launched an escape-room venue from zero
  • > Owned every layer end to end: premises (site selection, fit-out, contractors), legal/organizational setup, hiring and managing staff, and day-to-day operations
  • > Grew to 150+ bookings/month and built and ran a team of 8
  • > Owned the 7M+ ₽ budget; won "Quest of the Year 2016" — industry recognition for product quality

Founder / Instructor

2015 — 2016

MikroTik Training Courses · Russia

  • > Built and delivered 4 hands-on MikroTik (RouterOS) training courses — designed the curriculum and taught network engineers to configure, manage, and troubleshoot MikroTik routers (routing, firewall, VPN, QoS)
  • > Turned a niche networking skill into a productized course — a small education business run end to end

04.Products shipped

Gomanic

Beauty-industry marketplace — custom order workflows, multi-role storefronts, and course management. Built and shipped end to end.

MedusaJS v2 Next.js 14 PostgreSQL

Desktop VPN client

Cross-platform desktop VPN client — native app with a gRPC-driven background daemon.

Rust (Tauri) gRPC daemon architecture

Telegram bots

Bots for payment flows (YuKassa), audit, and partner sales.

YuKassa payment integration partner-sales

05.Education & Certifications

Education

State University of Management (ГУУ), Moscow

Organization Management

2009

Certifications

Cisco CCNP
Cisco · 2010
MikroTik MTCNA
MikroTik · 2012
AWS Certified Cloud Practitioner
Amazon Web Services · 2023

06.Contact

Open to product / product-owner roles where real ownership and technical judgment matter.